In Italy, shipping costs €10.00 (€20.00 for the islands); to San Marino and Vatican City, it costs €10.00. For European Union countries, it costs €20.00; for other European countries outside the EU (including the United Kingdom, Switzerland, and Norway), the United States, and Canada, €30.00. Shipping is free for orders of €100.00 or more in Italy (including the islands), San Marino, and Vatican City, and for orders of €200.00 or more for all other destinations.

Orders are prepared within 1–2 business days of payment confirmation. Delivery takes an average of 2–4 business days in Italy, 5–10 in the European Union, and 7–15 in other countries served.

Yes. We ship throughout Italy, under the same conditions for all regions, to San Marino and Vatican City, to all European Union countries and other non-EU European countries (including the United Kingdom, Switzerland and Norway), as well as to the United States and Canada. For non-EU destinations, any customs duties and charges are the responsibility of the recipient.

Yes, if the order hasn't shipped yet: write to us immediately at info@affinitocamiceria.it or on WhatsApp at 351 085 4633, indicating the order number and the new address. After shipping, you will receive an email with the tracking number to follow the package until delivery.

Yes, you can request a return within 14 days of the product delivery date, without having to provide a reason.

Write to info@affinitocamiceria.it within 14 days of delivery, stating the order number and the items to be returned. We will reply with the address and instructions for shipping the return, which is at the customer's expense unless there are defects or shipping errors. Upon receipt, we will inspect the item and proceed with an exchange for a different size or a refund.

Return shipping costs are borne by the customer, except in the case of a defective, damaged, or incorrectly sent product.

Refunds are processed within 14 days of receiving and verifying the returned product, using the same payment method chosen at the time of purchase.

We accept payments via credit or debit card, PayPal, and bank transfer.

If the order has not yet been shipped, you can request to modify or cancel it by promptly contacting our customer service.

The invoice is not issued automatically. For special needs, please contact customer service before the order is shipped.

Yes, we offer product customization options. You can submit a request via the "Request a customization" form available on the product page.

Custom garments cannot be returned, except in the case of defects or errors in production.

You can contact us at any time by writing to the email address: info@affinitocamiceria.it